The Manager As Change Agent


By Jerry W. Gilley

By Scott Quatro

By Erik Hoekstra

By Doug Whittle

By Ann Maycunich Gilley

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Increasingly, managers at all levels of the organization are being called upon to serve as “change agents,” responsible for developing, implementing, and sustaining HRD initiatives, regardless of whether they have been formally trained to do so. In The Manager as Change Agent, Jerry W. Gilley, together with a team of experts in the field of internal consulting, offers a practical approach to developing the skills necessary for leading change in your organization, including motivating people who are resistant to change, resolving conflict, and building consensus. Request Desk/Exam Copy


On Sale
Jun 20, 2001
Page Count
288 pages
Basic Books

Jerry W. Gilley

About the Author

Jerry W. Gilley is an associate professor in organizational and human resource development at Iowa State University and was formerly the director of organizational and executive development for William M. Mercer, Inc. He lives in Ames, Iowa.

Peter Dean is an associate professor of human resource development at the University of Tennessee, visiting professor at the Wharton School of Business, University of Pennsylvania, and editor of the Performance Improvement Quarterly. He lives in Havertown, Pennsylvania.

Laura Bierema is an assistant professor at the University of Georgia. A specialist in labor and industrial relations and a former training professional at Allied Signal, she presents frequently on topics of adult and organizational learning. She lives in Athens, Georgia.

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